A demonstration on a fictional property. Nothing here is a real organization, and nothing on this page affects nDiligence or any site you use.
What to do. Read the refund notice, then confirm it to receive the money.
Scripted run. This walkthrough is playing itself. You are not driving it, and what it does next was decided in advance.
Acme Credit Union: a notice the credit union never wrote
A refund notice appears on a bank's own page, in the credit union's own typeface, above the credit union's own footer. The credit union did not write it and has no record of it. Everything a reader would normally use to judge whether a message is genuine is present and correct, because the message is being delivered by the credit union's page.